Please note by booking an appointment, you are accepting the conditions of our cancellation policy. Our spa treatments are reserved especially for you. We value your business and ask that you respect our scheduling policy.
Should you need to cancel or reschedule, please notify us at least 24 hours in advance.
Please call 604-293-5353 to make any changes to your appointment. Notification by text or email is not accepted.
A credit card is required to hold your appointment.
(Your credit card information is kept secure at all times)
Group bookings of four or more people require a notice period of 48 hours (2 days). For each guest that fails to show without required notice a charge of 50% of the service amount will be incurred on the card used to reserve the booking
Gift Certificates cannot be redeemed or exchanged for cash. There are no refunds or exchanges for gift cards; however, there is no expiry date and may be used by friends or family members.
If a gift card is used to hold an appointment, and you miss your appointment or do not reschedule before our 24-hour window, you may forfeit your gift card.